The closest ATM is located in the Hunter Valley Gardens shopping complex located on Broke road. All major banks, Coles, Woolworths, IGA and Aldi stores are located in Cessnock.

There are 11.5 bathrooms at Willow Tree Estate.  Each bathroom is equipped with Laguna Lavender body wash, shampoo and conditioner for your pleasure. Sanitary disposal bags are provided for your convenience and we ask that they be used and placed in the bins provided to avoid any blockages.

Batteries & Light globes
Spare batteries and light globes are located in the kitchen beneath the handwashing basin.

Two BBQ’s are available for guests. One is a flatbed BBQ and the second has a roasting hood with wok burner. These are located on the main deck. We request that the BBQ’s are not moved from their designated area. Please ensure the gas bottles are turned off after each use and that they are cleaned properly before departing. A $100 cleaning charge for each used BBQ will be deducted from your registered credit card if they are not cleaned.

Bedrooms are equipped with a bar fridge as well as tea and coffee making facilities. All of the beds at Willow Tree are made up with superior quilts. The premium quality of the quilts with their luxurious loft provide the ultimate down-like feel with incredible sleeping comfort and warmth for those cold winter nights.

Games Room
Please take care when using the snooker table. All equipment must be replaced after use.
There is a selection of board games located in the storage cupboard.

Bluetooth Connection
There is a Bluetooth connection available to connect your phone for music and radio on “sound bars” located in the bean bag cinema room, games room and main lounge dining area.

Bocce Court
There is a bocce court located at the back of the property near the car park.The balls are located in the Games Room cupboard.

CD Player
CD’s can be played through the DVD player where there are televisions.

Check out is at 10:00am on weekdays, and 11:00am on weekends. Late checkout is permitted only when arranged prior to arrival.

Constant visual supervision of children is required at all times at this property.The abundance of native wildlife in the area can be a danger to children – please be vigilant. Always keep children at arm’s length near water. Please note that there is an unfenced dam on this property.

Please leave the property in a similar state to its condition on arrival. Place all dishes in the dishwasher and turn this on. Please place all garbage in the bins outside the dining room. Recycling bins are provided. Brooms, mops and a vacuum cleaner are located in the laundry. Please note, there may be a cleaning fee charged if extra cleaning is required.

Cots & Highchairs
A high chair is located in the laundry. A cot will need to be requested in advance so we can put it in your specified room.

There is a commercial dishwasher for your use in the house. Please follow the instructions for the dishwasher that are located on the wall behind the dishwasher.

A large selection of adult and children’s DVD’s are available for you to enjoy in our Bean Bag cinema room. A selection of books and board games are available for your enjoyment in the cupboard in the games room. A Play Station four (4) with a selection of games is also located in the games room. Another huge selection of books are located in the Formal Lounge Room. Please replace neatly before leaving.

Emergency Contact
In the case of an emergency, please call 000.

Fire Extinguisher
Fire extinguishers are located at various points in the house. Please make yourself aware of their location on arrival.

Apart from the BBQ no outside fires are to be lit at Willow Tree Estate at any time, under any circumstances.

Willow Tree has a large combined fridge/freezer in the commercial kitchen as well as a single free standing fridge and freezer.The games room has a glass fronted drinks fridge. All of the bedrooms on the 1st floor, the Pool Suite and the Terrace have their own bar fridges.The Summer House has its own fridge.

Please do not, under any circumstances, rearrange or move furniture throughout the property. If our housekeeping team has to arrange to have furniture moved back into the original position there will be an additional charge for this.

Garbage should be taken to the bins located outside the dining room.

Gas Fires
There is one gas fire place in the Formal Lounge Room. Please follow the instructions for use and do not change the settings as they are set for the perfect temperature and comfort of our guests. Please ensure that the fire is not left on if there are no guests in the room.

Salt, pepper, tea, coffee (instant and pods for Nespresso machines x 2) and sugar are all provided.We also have a supply of cling wrap, baking paper and foil for your convenience.The closest grocery stores (Coles, Woolworths and Aldi) are in Cessnock. There is a general store, pharmacy and newsagency at Hunter Valley Gardens located on Broke Road.

Heating and Cooling
Bedrooms and all rooms except the formal lounge have ceiling fans.  Reverse cycle air-conditioning units are located in the combined lounge/dining area, formal lounge room, games room, bean bag cinema room and every bedroom including the terrace at Willow Tree Estate. There is also an air-conditioning unit in the Summer House. The remote controls for the air conditioning units are in brackets on the walls of the rooms. There is one gas fire in the Formal Lounge at the property. Please follow the instructions for use. Please ensure that the air-conditioning units and the gas fire is not left on if there are no guests in the room.

There are hairdryers provided in each of the bathrooms.

Irons and ironing boards are located in every bedroom at Willow Tree. There is also another one in the laundry off the games room. The Summer House also has its own iron and ironing board.

Key’s to the Terrace are in the lock box between the two access doors. Please make sure you place the key back in the lock box and scramble the lock on your departure. Key’s for the Summer House are located to the left of the Summer House front door. Please make sure you place the key back in the lock box and scramble the lock on your departure.

Kitchen – Cooking and Fridges
The kitchen in the property has one large commercial gas oven with burners on top as well as another built-in gas stove. We also supply a microwave, dishwasher, two Nespresso pod coffee machines and two toasters. We have a large Zip instantaneous boiling water unit for your tea and coffee. The kitchen in the Summer House has a microwave oven, Nespresso pod machine and a small fridge for your convenience.

Willow Tree has a large combined fridge/freezer in the commercial kitchen as well as a single free standing fridge and freezer. The games room has a glass fronted drinks fridge.

All of the bedrooms on the 1st floor, the Pool Suite and the Terrace have their own bar fridges.

For your convenience, we have lots of bakeware, Designer Jamie Oliver pots and saucepans and enough glassware, cutlery and selection of crockery and trays (china and plastic) for up to 45 guests.

We provide tea, coffee and sugar. This is located on the tray above the Nespresso machines. You should find plenty of dishwashing equipment, powder for the dishwasher and garbage bags under the sink. To prevent hot items scorching the timber dining table, mats are provided for use under hot pots or plates.

The laundry is equipped with a washing machine, clothes dryer, iron and ironing board. There is also a supply of washing powder for your convenience.
Highchairs are also located in the laundry.

Please respect our neighbours and keep noise to a minimum with no loud music after 10.30pm.

Please park in the designated car parking area at the rear of the house. Please do not drive on the grass around the front or the back of the property. Our driveway is used by the residence at the very rear of the property. Please do not park on or block the driveway at any time.

Petrol – Service Station
There is a BP petrol station on Wine Country Drive as you head into Cessnock which is open 24 hours a day and sells most food essentials.

Pets are not allowed at this property at any time.

The pool at Willow Tree is serviced weekly to ensure the water is clean and safe. Please do not jump or bomb dive into the pool as a matter of safety to you and others.
Please use plastic drink ware when near or around the pool.These are located in the servery.

Willow Tree operates on a septic sewerage system. Only toilet paper is to be flushed down the toilets.
Sanitary bags are provided in each bathroom.

Willow Tree is strictly a non-smoking property. Smoking on the large deck and outside areas downstairs only is permitted. Please do not discard butts on the lawns.

“Free to air” and “Foxtel” television are available in the lounge and games room. Please use the “input” button on the TV remote to select between TV, Foxtel, DVD, Play station etc.

Face washers and towels are provided for guests. Pool towels are located in the games room built-in cupboard.

Willow Tree Estate relies solely on “mother nature” for our filtered tank water. Please do not waste water unnecessarily.

Please do not feed the local wildlife. Kangaroos can be very unpredictable. Drive carefully on the country roads. If you encounter any injured wildlife, please contact Wildlife Aid on 0447 667 737.

Complimentary Wireless Internet access has been provided for your use for emails and browsing. Please do not download large files as we have limited download capability. If the internet is not working please check that it is turned on.
The Telstra wireless modem is located in the games room on the cabinet bench. The Network name and password will show on the screen once the unit is turned on.